The managers of Thallos Cave House and Apartments, are constantly informed about the developments of COVID-19 by the National Public Health Organization (EODY) and we adapt our operating policy, always ensuring the health and protection of our guests and our partners respectively, in full compliance with the general and specific protocols established by the competent government authorities for the accommodations of our category.
We keep a service and events log to enable communication with the close contacts of any possible case of COVID-19.
We have special medical equipment in case of an incident.
Observance of arrival hours (from 16:00) and departure (by 11:00) from the rooms is mandatory. The aim is to ensure the cleanliness and disinfection of the rooms in accordance with the instructions of the EODY, as well as the natural ventilation of the space for a sufficient period of time.
We adhere faithfully and meticulously to the program of the cleaning of the rooms and common areas, using certified disinfectants and steam cleaners.
The rooms are cleaned on departure, paying particular attention to touch points. We have removed reusable items such as menus, magazines etc. from common areas and rooms. The television and air conditioning controls as well as the keys to the rooms are cleaned with a special disinfectant. Fabric surfaces (e.g. furniture upholstery) are cleaned with a steam device (temperature> 70°).
When entering each room, our staff uses a mask and a disposable robe as well as gloves, and is submitted to thermometry every morning, and has been informed of all safety measures that must be observed when interacting with guests (i.e. 1.5 m distance, avoid handshake).
We have disinfectants in every room and in common areas.
We disinfect surfaces and floors with special disinfectant cleaners.
We regularly check and clean the air conditioning units.
The Jacuzzis are operated always in accordance with the instructions of the EODY.
For more information on the safety procedures and your reservation, please contact us at: firstname.lastname@example.org.
Given the developments on COVID-19, this page will be updated with new data related to the protection of public health.
Stay safe and enjoy your stay at Thallos Cave House & Apartments!